Contact Us

We’re Here to Help You Preserve Your Precious Pet Memories!

At PawRide Shop, capturing your beloved pet’s unique moments and delivering satisfying custom creation experience are our top priorities. Whether you have questions about custom figurines, engraved wooden frames, scented ornaments, personalized jewelry, order progress, custom design adjustments, shipping, or any shopping support, we’re always ready to assist you.

How to Get in Touch

• Email: yudandan186@gmail.com

• Online Chat Support: Click the SalesSmartly chat widget on any page of our store for instant real-time consultation

• Customer Service Hours: Monday to Sunday, 9:00 AM - 6:00 PM (GMT+8)

• Response Time: We reply to all emails and chat messages within 24 hours

Feel free to share your thoughts, concerns, photo reference requirements, or special custom requests for your beloved pets through our online chat or email — we’d love to hear from you!

Thank you for choosing PawRide Shop. We’re dedicated to turning your warm memories of pets into timeless customized keepsakes you can cherish forever.